FAQ

 

OUR INVENTORY

What do you mean by "historical vintage?"

kinder MODERN is dedicated to unearthing child design pieces typically dating from the 1920’s-1980’s. The pieces we collect and curate were created by prominent and iconic designers of the twentieth century and are unique in their innovative use of materiality and design for the time. We carefully source each piece because it holds an important spot in the history of child design. If you are interested in learning more about the history of child design, we recommend visiting MoMA's Century of the Child website.

What is the condition of your historical vintage pieces?

All of our historical vintage pieces are in quite good condition. However, normal wear and tear consistent with age and use is to be expected. We are happy to provide a detailed condition report for any of our items. Please email us at design@kindermodern.com for more information.

Do you have any new or contemporary pieces?

Yes, we currently collaborate with some incredible contemporary artists. Please visit our designer page to learn more. We also carry a carefully curated collection of luxury children’s furniture and objet from around the world. We’re always adding new designers and more products, so check our journal and website regularly for updates.

I'm a designer and would love to do a collaboration with you! Whom should I contact?

We’re always interested in learning about designers and other creative people. Please email us at design@kindermodern.com to begin a conversation.

I have a super chic kid's product. Can I sell it at kinder MODERN?

Awesome! We’d love to learn more about what you do. Please email us at design@kindermodern.com to begin the submission process.

How do you find your pieces?

We travel the globe, both literally and virtually, to source these rare finds and avant-garde designers, and curate a one-of-a-kind collection representing both this important period and niche in design history and the newest work in child design.

I see a piece in your archive I really love, can you find one for me?

Yes, we are always happy to source specific historical vintage pieces for our clients. Please contact us at design@kindermodern.com or 212-627-2917 to speak with one of our child design experts and begin the search! Please note, many of our historical vintage pieces are “few-of-a-kind” and we cannot guarantee that we will be able to find another.

Is the inventory safe for children?

Yes! All our pieces are reviewed by expert refinishers and checked for hazardous materials and rough edges. That being said, historical pieces were not subject to the same safety regulations protecting us today. Our contemporary pieces have been produced with non-toxic finishes wherever possible and have been designed with safety in mind. However, we encourage all parents to exercise their own judgement before allowing children to play on or use our pieces. kinder MODERN is not responsible for any injury sustained while using any item purchased from our gallery.

 

ORDERS, DELIVERIES, AND RETURNS

How long will it take to process my order?

Please allow three business days for us to process your order.

What's your lead time for contemporary pieces?

Lead time for contemporary pieces depends on the artist, but is typically about 8-10 weeks. If you’re interested in purchasing a limited edition piece that we have in inventory, we will ship as soon as payment has been received in full. 

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and Paypal on all orders. However, for orders over $1,000, we prefer our clients pay by check. Please note, we charge a 3% credit card fee on all items over $1,000. We also accept cash for any item picked up at our showroom.

How can I buy something if I don't want to use a credit card online?

We’re happy to take your order over the phone. Please call us at 212-627-2917 and a member of our sales staff will assist you.

How will I know that my order was accepted?

A receipt will be sent to the email address provided.

Can I change or cancel my order?

Please call us at 212-627-2917 as soon as possible to either add or remove an item from your order. Once an order has been processed and packed for shipping, we are no longer able to modify it.

How long will it take for my items to arrive?

For standard, in-stock items, our production team will send your purchase within three business days of receiving payment in full. For standard ground shipments, most orders will be delivered within ten business days.

Which shipping carriers do you use?

We prefer to use FedEx, but are happy to use the carrier of your choice, including UPS, USPS, or DHL. We also offer courier service for deliveries in the greater NYC area.

How do you calculate your shipping and handling charges?

We calculate shipping for each item after consulting with the carrier of your choice. There is also a small mark-up to cover packing materials, labor, and insurance, as many of our items are fragile and require extra care to ship safely. Please note, shipping is often charged after the product has been paid in full. Due to the bulky, yet delicate, nature of our items estimation can be difficult and we want to make sure to pass along the most accurate pricing to our clients. Estimates available upon request.

What happens if my purchase is damaged during shipping?

kinder MODERN is not responsible for any damage sustained in shipping, however all shipping quotes typically include insurance for the full replacement cost of the item. In the event your item arrives damaged, please photograph and save the box and all shipping material. Without photographs and original packing material, we will not be able to file a shipping claim and will not reimburse you for your damaged purchase

Do you ship internationally?

Yes! Our production team is happy to arrange international shipping.

If I live in NYC, can I pick up my item?

Yes! We would be happy to arrange for pick-up at our showroom, 1133 Broadway, Suite 1610. Please call our showroom at at 212-627-2917 or email design@kindermodern.com to set up a time.

How can I purchase a kinder GROUND rug?

Please visit the kinder GROUND website to learn more about kG’s full range of modular, area, and bespoke rugs. Ready to buy? Call the kinder GROUND showroom at 212-627-2917 or email design@kinderground.net to speak with a design expert and place your order.

What is your return policy?

All sales are final. No exceptions.

How can I get in touch with a real person or get a question answered?

Please call our showroom at 212-627-2917 or email us at design@kindermodern.com

Is your inventory available to rent?

Yes! Select pieces are available to rent. For those valued at $800 or below, rental is $150 for the first day and $75 for each additional day. For pieces valued above $800, rental is $250 for the first day and $125 for each additional day. Transport and delivery is the responsibility of the renter. Please call our showroom at 212-627-2917 or email us at design@kindermodern.com to learn more about our rental program.